by Breffni O'Brien | Jun 21, 2023 | Insights
Customer journey tracking is a common and effective way for all kinds of businesses to understand how customers experience every stage of engagement with them. In practical terms, this means seeing the experience of being a customer from the customer’s perspective and...
by Breffni O'Brien | Jun 21, 2023 | Insights
Increasingly, the pharmacy market is being driven by online customers who expect convenience and flexibility. One of the fastest-growing segments in the market is online consultations and e-prescriptions, which offer major advantages for both pharmacists and...